Watch Service/Repair Form

Shami Fine Watchmaking & Jewelry uses 100% genuine parts for all service and repair of every model and reference, including manual, automatic, and quartz watches.

Start your watch service/repair before you get to our shop.

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Two-Year Warranty

We proudly offer a two-year warranty on all work performed on the movement of your timepiece. Should any defective parts within the movement arise during the warranty period, our in-house watchmakers will replace them at no additional cost.

Please note, our warranty does not cover:

  • Cosmetic issues such as normal wear and tear (scratches, discoloration, scratched crystals, worn straps, etc.)
  • Damage caused by neglect, accidental drops, or misuse
  • Any repairs or modifications performed by unauthorized personnel, which will void the warranty

Watch Services Offered

  • Complete Movement Overhaul
    Comprehensive disassembly, cleaning, lubrication, and reassembly to restore your watch’s precision and performance
  • Demagnetizing
    Removal of magnetic fields that can affect the accuracy of your timepiece
  • Partial Servicing
    Targeted maintenance and repairs for specific components or issues
  • Access to Discontinued or Hard-to-Find Parts
    Sourcing rare and vintage parts to maintain the authenticity and functionality of your watch
  • Vintage Watch Restorations
    Expert restoration services to preserve and revive classic timepieces
  • Professional Appraisals
    Accurate valuation and certification for insurance or resale purposes
  • Dial Refinishing
    Restoration and refinishing of watch dials to their original beauty
  • Crystal, Stem, and Crown Replacement
    Replacement of damaged or worn external components to ensure durability and aesthetics
  • Bracelet Sizing and Adjustment
    Custom fitting and adjustment for comfort and style
  • Polishing Services
    Removal of scratches and restoration of the watch’s finish for a like-new appearance
  • Battery Replacement
    Quick and reliable replacement of watch batteries
  • Regulation
    Fine-tuning of the watch’s timing for optimal accuracy
  • Gasket Replacement for Water Resistance
    Ensuring seals are intact to protect your watch from water damage
  • Ultrasonic Cleaning
    Deep cleaning of watch components using ultrasonic technology for thorough maintenance
  • Wide Selection of Straps and Bracelets
    Offering a variety of high-quality replacement straps and bracelets to suit your style

 Additional Information

  • Typical Turnaround Time: Most services are completed within 2-8 weeks, depending on the complexity and parts availability
  • Quality Assurance: Every watch undergoes rigorous quality control before returning to you, backed by our 2-year warranty
  • Customer Support: Stay informed with regular repair status updates and personalized consultation throughout the service process
  • Pricing: Free estimates are provided before any repair work begins