Watch Service/Repair Form
Shami Fine Watchmaking & Jewelry uses 100% genuine parts for all service and repair of every model and reference, including manual, automatic, and quartz watches.
Start your watch service/repair before you get to our shop.
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Two-Year Warranty
We proudly offer a two-year warranty on all work performed on the movement of your timepiece. Should any defective parts within the movement arise during the warranty period, our in-house watchmakers will replace them at no additional cost.
Please note, our warranty does not cover:
- Cosmetic issues such as normal wear and tear (scratches, discoloration, scratched crystals, worn straps, etc.)
- Damage caused by neglect, accidental drops, or misuse
- Any repairs or modifications performed by unauthorized personnel, which will void the warranty
Watch Services Offered
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Complete Movement Overhaul
Comprehensive disassembly, cleaning, lubrication, and reassembly to restore your watch’s precision and performance -
Demagnetizing
Removal of magnetic fields that can affect the accuracy of your timepiece -
Partial Servicing
Targeted maintenance and repairs for specific components or issues -
Access to Discontinued or Hard-to-Find Parts
Sourcing rare and vintage parts to maintain the authenticity and functionality of your watch -
Vintage Watch Restorations
Expert restoration services to preserve and revive classic timepieces -
Professional Appraisals
Accurate valuation and certification for insurance or resale purposes -
Dial Refinishing
Restoration and refinishing of watch dials to their original beauty -
Crystal, Stem, and Crown Replacement
Replacement of damaged or worn external components to ensure durability and aesthetics -
Bracelet Sizing and Adjustment
Custom fitting and adjustment for comfort and style -
Polishing Services
Removal of scratches and restoration of the watch’s finish for a like-new appearance -
Battery Replacement
Quick and reliable replacement of watch batteries -
Regulation
Fine-tuning of the watch’s timing for optimal accuracy -
Gasket Replacement for Water Resistance
Ensuring seals are intact to protect your watch from water damage -
Ultrasonic Cleaning
Deep cleaning of watch components using ultrasonic technology for thorough maintenance -
Wide Selection of Straps and Bracelets
Offering a variety of high-quality replacement straps and bracelets to suit your style
Additional Information
- Typical Turnaround Time: Most services are completed within 2-8 weeks, depending on the complexity and parts availability
- Quality Assurance: Every watch undergoes rigorous quality control before returning to you, backed by our 2-year warranty
- Customer Support: Stay informed with regular repair status updates and personalized consultation throughout the service process
- Pricing: Free estimates are provided before any repair work begins